Eden Jewelry of Martinsville, Martinsville, VA

Eden Jewelry, located at 1141 Memorial Blvd N, Martinsville, VA, is a highly regarded jeweler specializing in engagement ring creation and tailored customer service. With a notable presence in Henry County, this store has amassed a total of 97 reviews reflecting various customer experiences. The atmosphere is warm and welcoming, with many patrons praising the knowledgeable staff who genuinely cater to their jewelry needs. Engagement rings are a highlight of their offerings, and customers appreciate the extensive selection that combines classic and contemporary designs.

While most reviews convey a positive sentiment, there is a mix of feedback. Many customers express satisfaction with the quality of service and product offerings, noting that staff members are friendly and helpful. Positive aspects highlighted include excellent customer service, a diverse range of jewelry, and competitive pricing. However, some reviews also mention dissatisfaction with repair services, particularly issues regarding wait times and product management.

Overall Sentiment from Online Customer Reviews:
Positive: 81%
Neutral: 10%
Negative: 9%

Best Review:
A customer named Justin expressed delight in the great selection and outstanding customer service, highlighting how the staff made him feel welcomed and valued during his visit.

Worst Review:
In contrast, Penny shared her disappointment regarding a jewelry repair experience where her item was reportedly lost and eventually scrapped without proper communication.

Store Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed

Staff Members Mentioned:
- Chris (staff manager)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.