Empress Jewelers is located at 10177 N Kings Hwy, Myrtle Beach, SC 29572, with a contact number of (843) 361-9704. The store operates in Horry County, providing a variety of jewelry services, including engagement ring creation and repairs. The staff is known for their friendliness and eagerness to assist customers in finding the perfect piece, often offering reasonable prices and a beautiful selection of jewelry.
With a rating of 3.9 stars from a total of 18 reviews, the overall sentiment from online customer reviews is as follows:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Highlighting the sentiment, customers frequently appreciate the helpful and accommodating staff, noting the good quality of jewelry at competitive prices. Yet, some reviews express disappointment with the service regarding specific requests, such as purchasing gold and silver.
Best Review: A customer named Chandler shared their satisfaction with Empress Jewelers, praising the quality of the jewelry purchased and the attentive service received from the staff.
Worst Review: Annie expressed frustration when attempting to sell gold and silver items, reporting that the store did not buy silver and felt that the staff misjudged the value of some items.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 10 AM – 6 PM
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 7 PM
- Saturday: 10 AM – 7 PM
- Sunday: 12 PM – 6 PM
Staff members mentioned in reviews include Chandler Hageman and Annie.
Positivity Score: 80%
Total Customer Feedback Reviewed: 18