Erickson Jewelers, located at 511 S. Stephenson Ave, Iron Mountain, MI 49801, is a prominent jewelry retailer in Dickinson County specializing in engagement ring creation and personalized customer service. The store is well-regarded for its fine jewelry selection, particularly its custom-designed engagement rings that cater to a variety of styles and preferences. Owners Randy and Sherri, who bring over 40 years of combined experience in the jewelry industry, focus on providing a welcoming atmosphere where clients feel comfortable expressing their unique needs.
Operating hours are as follows:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
Overall, a total of 88 reviews were analyzed, revealing a strong positive sentiment towards the jeweler's services.
Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 6%
- Negative: 2%
Many customers express satisfaction with the quality of the jewelry and the attentive service received, with comments highlighting the staff's friendliness and expertise in custom designs. However, there were a couple of isolated negative experiences regarding timing and customer interactions.
Best Review:
A review from Scott praised Erickson Jewelers for its quality service, stating that he drives over an hour to shop there due to the excellent prices and friendly staff.
Worst Review:
Danielle mentioned an unsatisfactory experience regarding a ring resizing issue, although the store's management offered to resolve the situation.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members:
- Randy Erickson
- Sherri Erickson
Positivity Score: 95%
Total Customer Feedback Reviewed: 88
Store Phone Number: 9068281307