Grayson & Co. Jewelers, located at 1050 S Stephenson Ave, Iron Mountain, MI, operates in Dickinson County and is well regarded for its services in engagement ring creation and fine jewelry. With an ownership led by Catie Schultz, the store has earned a solid reputation since its opening in July 2012. Customers appreciate the wide selection of diamond and gemstone jewelry tailored for various budgets, as well as the commitment to excellent customer service. The store also offers services such as custom design, jewelry cleaning and repair, watch battery replacement, ring resizing, appraisals, and estate evaluations.

Overall, the sentiment from online customer reviews reflects a mix of positive and negative experiences. The positive reviews highlight the store's friendly staff, quick service, and the quality of products, while negative reviews point to occasional dissatisfaction with pricing and service consistency.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

**Opening Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

**Staff Members:**
Catie Schultz

Best Review: A customer pointed out the friendly and helpful nature of the staff, appreciating their commitment to personalized service.

Worst Review: Another review expressed disappointment over feeling taken advantage of regarding pricing on a gold chain, believing the offer was excessive.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.