Esper Jewelers, located at 1239 State Rte 94, New Windsor, NY 12553, operates in Orange County. This family-owned jewelry store has been serving the local community for over 30 years, gaining a reputation for expert service, particularly in engagement ring creation and jewelry repairs. The store's owner is known to be knowledgeable and friendly, offering personalized service and a wealth of information related to jewelry.

Based on six customer reviews, there seems to be a generally positive sentiment surrounding Esper Jewelers, with customers appreciating the friendly atmosphere and the expertise offered by the staff. However, there are a few concerns regarding the timeliness of repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Here’s a breakdown of the feedback:
- **Positive Comments**: Customers frequently highlight the exceptional service, expertise in repairs, and the welcoming atmosphere.
- **Negative Comments**: A customer expressed frustration with delays in jewelry repairs, indicating a need for better communication regarding timelines.

Best Review:
Mark appreciated the nice conversation with the owner and felt confident in the pricing and services offered. He emphasized the friendly service as a strong point of the business.

Worst Review:
Maureen reported dissatisfaction with the repair service, noting that the agreed timeline for fixing her earring extended much longer than promised, leading to frustration over the lack of follow-up communication.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-----------------------|
| Tuesday: 10 AM – 5 PM |
| Wednesday: 10 AM – 5 PM |
| Thursday: 10 AM – 5 PM |
| Friday: 10 AM – 5 PM |
| Saturday: 10 AM – 4 PM |
| Sunday: Closed |
| Monday: Closed |

Staff members identified include the owner, Ray.