Facets 58 Fine Jewelers is a family-owned jewelry store located at 7151 Yorktown Ave #103, Huntington Beach, CA 92648. It operates in Orange County and has earned a solid reputation for its focus on engagement ring creation and exceptional customer service. With a variety of services offered, including custom jewelry design, jewelry repair, watch services, and stone settings, the team at Facets 58 ensures that customers receive personalized attention tailored to their specific needs.

The owner, Terry, along with his knowledgeable staff, strives to educate customers on the intricacies of diamond quality and jewelry crafting, creating a welcoming atmosphere. The store's extensive inventory of gemstones and unique designs sets it apart from larger chain stores. Customers appreciate the fair prices and quick turnarounds for repairs and custom orders, making it an ideal choice for engagement rings.

However, there are a few notable challenges in some customer experiences. While many rave about the service, a minority of reviews have expressed concerns over customer service interactions, particularly regarding communication around repair timelines and handling requests.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlight Reviews:
Best Review: A customer praised the outstanding service provided by George, emphasizing the kindness and expertise shown in creating a custom piece of jewelry that exceeded expectations.
Worst Review: One customer shared a negative experience regarding their request for ring modifications, expressing disappointment with communication and the handling of their order, leading to a lack of trust in the service provided.

**Store Hours:**
Tuesday – Saturday: 10am–6pm
Sundays & Mondays: Closed

Staff Members:
Terry, George

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.