Simone & Son Jewelers, located at 10124 Adams Ave, Huntington Beach, CA 92646, is a family-run establishment that has been a trusted source for fine jewelry, especially engagement rings, since 1978. With a commitment to craftsmanship and customer service, the store has built a strong reputation in Orange County, offering a wide array of services including custom jewelry design, engagement ring creation, and jewelry repairs. Customers have praised the knowledgeable staff, notably Shant and Angela, for their attentiveness and expertise throughout the ring customization process.
The jeweler has garnered a substantial number of positive online reviews, totaling 440, with sentiments indicating a high level of satisfaction among clients. Individuals frequently comment on the welcoming atmosphere and exceptional quality of work. However, a few negative reviews point to issues with customer service during specific transactions.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Best Review:
A customer named John highlighted the fantastic experience at Simone & Son, specifically commending the staff's excellent service and the high quality of custom engagement rings.
Worst Review:
A review from Amy expressed disappointment with the store's handling of her jewelry transaction, mentioning a lack of satisfactory service during her interaction.
**Operating Hours:**
- Tuesday: 11 am – 6 pm
- Wednesday: 11 am – 6 pm
- Thursday: 11 am – 6 pm
- Friday: 11 am – 6 pm
- Saturday: 11 am – 5 pm
- Sunday: Closed
- Monday: Closed
Staff Members: Shant, Angela
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 440