Falkenbergs Jewelers, Custom Engagement Rings in Walla Walla , WA

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83% Score | Falkenbergs Jewelers in Walla Walla WA

Falkenbergs Jewelers, located at 6 East Main St, Walla Walla, WA 99362, is a renowned jewelry store with over a century of tradition in fine jewelry creation, particularly engagement rings. Offering a variety of services including custom design, repairs, and cleaning, they cater to the needs of every customer seeking quality and craftsmanship in their special purchases. The store prides itself on its experienced staff, including Skip Cundiff, who has been an integral part of the business for years.

The overall sentiment from online customer reviews is 78% positive, with a general atmosphere reflecting appreciation for the quality of the jewelry and friendly service. However, some negative reviews indicate issues with customer service and repair experiences.

Positive reviews highlight the exceptional customer service, with many patrons noting the staff's attentiveness and ability to assist in finding the perfect engagement ring. Customers appreciate the welcoming environment and the memorable experiences they have had in the store.

On the flip side, the negative reviews focus on experiences involving customer service frustrations, particularly regarding repairs and communication issues. A few customers expressed disappointment in the handling of their valuable items, which impacted their overall satisfaction.

Opening Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed

Staff Members:
- Skip Cundiff

Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 10%
- Negative: 12%

Best Review:
A customer named Kurtis praised the store as a family-owned staple in Walla Walla, emphasizing the friendly and knowledgeable help from the staff during his shopping experience.

Worst Review:
A reviewer named Kate shared a traumatic experience regarding the repair of her wedding rings. She expressed frustration with the outsourced service that resulted in damage, leaving her feeling dissatisfied and hesitant to trust the jewelers.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 83%
Total Customer Feedback Reviewed: 37

Store Phone Number: 5095256060

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83%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Falkenbergs Jewelers

There are so many beautiful places to consider getting engaged in Walla walla, WA. One of our favorites to recommend customers is the Amavi Winery. Boasting a beautiful backdrop for your exciting and memorable engagement, this will be the perfect location to get down on one knee-- and take amazing engagement photos.

There's no doubt that the Christmas season is the ideal time to shop for a diamond engagement ring at Falkenbergs Jewelers. Take advantage of the magic of the holiday season, enjoying and celebrating your engagement with family and friends and use this opportunity to benefit from our best deals and promotions of the year!

As with most ring stores in the area, you can expect your diamond engagement ring to be ready for pick up within 2-3 weeks of your initial order.

Our most popular diamond rings at Falkenbergs Jewelers are a shoulder set ring with a round cut diamond. Shoulder set simply means that there are two or more rings on either side of the central diamond, which offer more of a "wow" factor. Round Cut diamonds are always a classic choice for an engagement ring.

Review the Jeweler's Details

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Contact the Jeweler Directly

Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.

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