Martin's Jewelers is a family-owned jewelry store located at 18 E Main St, Walla Walla, WA 99362, providing exceptional services for engagement ring creation and a variety of other jewelry needs. With a commitment to quality and customer satisfaction, the store has been serving the community for generations, showcasing expertise in crafting beautiful, customized engagement rings and other jewelry pieces. The knowledgeable staff, led by Erin M., is celebrated for their friendly service and professionalism, ensuring a delightful customer experience.

The store has received a total of 40 review insights. Positive reviews highlight the attentive customer service, with many praising the staff's helpfulness and expertise. Customers have reported satisfaction with custom work, ring resizing, and repair services. Many reviews express appreciation for the staff’s ability to guide customers in finding the perfect piece within their budget, often noting the exceptional craftsmanship and thorough service.

However, some reviews mention confusion regarding whether the store was open or closed, with a few customers reporting difficulty in finding the location, indicating a need for clearer signage or updated online information.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 7%
Negative sentiment: 3%

Opening Hours:
- Monday to Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff: Erin M.

Best Review:
Joyce mentioned that the store provided outstanding service when she took her watches in for battery replacements, appreciating the friendliness of the employees and her satisfaction with a gold chain purchase.

Worst Review:
Leelyn expressed disappointment over the store’s location not appearing on Google Maps, resulting in confusion regarding the store’s presence.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.