Fantasia by DeSerio, located at 67 Putnam St, Mount Vernon, NY, is a family-owned jewelry store known for its exquisite engagement ring creations and excellent customer service. With a history spanning over 45 years, Fantasia prides itself on providing beautifully crafted jewelry pieces that replicate the finest diamonds and gems. The store offers a wide selection of engagement rings, earrings, bracelets, and more, all engineered with attention to detail.

The reviews indicate a mostly positive reception from customers, many of whom appreciate the quality of the jewelry and the helpfulness of the staff. Some customers praise the store for its reasonable prices on travel jewelry, often comparing it favorably to high-end brands. However, a few negative comments reflect dissatisfaction regarding the quality of certain pieces, with one customer expressing disappointment in the appearance of a necklace they purchased.

Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 22%
Negative: 12%

Opening Hours:
- Thursday: 8 am - 4 pm
- Friday: 8 am - 4 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 8 am - 4 pm
- Tuesday: 8 am - 4 pm
- Wednesday: 8 am - 4 pm

Staff members mentioned include Jennifer and Joe, who have been noted for their excellent customer service.

Best Review: Vanessa highlighted the superior quality of Fantasia's travel jewelry, stating it rivals that of expensive brands, emphasizing the pieces' craftsmanship and design.

Worst Review: Nancy criticized the quality of a necklace, describing the main stone as fake and expressing frustration with the overall construction of the piece.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.