Team Jeweler, Mount Vernon, NY

Team Jeweler, located at 67 Gramatan Ave, Mount Vernon, NY 10550, is a jewelry store dedicated to serving the local community with various services, especially in jewelry repairs and engagement ring creation. The shop offers custom orders, watch repairs, jewelry cleaning, and polishing, catering to the needs of customers looking for special pieces or repairs.

With a phone number of (914) 325-8954, the store operates under the guidance of Humberto Lopes, known for his commitment to customer service despite mixed reviews about the quality and reliability of the work.

Customer feedback reflects a varied experience, with some praising the store for its quality repairs and personalized service while others have expressed dissatisfaction with customer service and quality control issues.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 37%
Neutral sentiment: 25%
Negative sentiment: 38%

Reviews covered: 18

Best Review:
Sidney Scott appreciated the nice selection of jewelry and quality repair services, highlighting a consistently positive shopping experience at Team Jeweler.

Worst Review:
T G expressed frustration over poor customer service, stating that promised pickup dates for jewelry repairs were never met, which contributed to an overall negative experience.

**Opening Hours:**
- Monday: 9 AM - 7 PM
- Tuesday: 9 AM - 7 PM
- Wednesday: 9 AM - 7 PM
- Thursday: 9 AM - 7 PM
- Friday: 9 AM - 7 PM
- Saturday: 9 AM - 7 PM
- Sunday: 11 AM - 3 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.