Fast-Fix Jewelry and Watch Repairs located in Henrico County, VA, specializes in a variety of jewelry and watch repair services, including the crafting of custom engagement rings. With a solid reputation built on both professional craftsmanship and efficient service, this jeweler provides a welcoming atmosphere for customers seeking quality repairs and customized pieces that carry sentimental value.

The store is known for its quick turnaround times, often completing services while customers shop around at Short Pump Town Center. They engage with customers by offering battery replacements, watch band adjustments, and specialized ring sizing, ensuring that every piece is tailored to individual needs. Tim, a staff member frequently mentioned in reviews, is noted for his expertise and friendly demeanor, enhancing the customer experience.

Contact Information:
- Address: 3416 Pump Rd, Short Pump Crossing Shopping Ctr, Henrico, VA 23233
- Phone: (804) 592-5424

Operating Hours:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 11:00 AM - 5:00 PM |
| Thursday | 11:00 AM - 5:00 PM |
| Friday | 11:00 AM - 5:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
After analyzing a total of 2,472 customer reviews, the general sentiment is as follows:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Highlight Reviews:
Best Review: A customer remarked on the excellent refurbishment of their mother’s wedding ring, noting that the piece looked like new after the work completed by the jeweler. This review praised the outstanding level of service and engagement from the staff.

Worst Review: One customer expressed dissatisfaction with the miscommunication regarding the repair of their watch, alleging that they were charged for a new movement repair that did not resolve the original issue. The review highlighted frustrations with customer service and unclear pricing.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.