Fast & Fair Watch & Jewelry Repairs is a well-regarded jewelry repair service located at 1072 Spring Hill Ring Rd, West Dundee, IL 60118, with a contact number of 847-844-9367. This jeweler stands out for its engagement ring creation services, alongside a range of jewelry repairs. The team is known for their professionalism and quality workmanship, particularly when it comes to resizing rings, resetting stones, and restoring vintage pieces.
Reviews highlighted a mix of customer experiences. Positive feedback emphasizes the quick service and fair pricing, with customers appreciating timely repairs and quality results. Several reviewers noted the competence in watch repairs, mentioning fast battery replacements and efficient service. However, there are some concerns reflected in negative reviews, including instances of dissatisfaction with the quality of repairs and customer service aspects.
Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 12%
Negative: 20%
Opening Hours:
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 6:00 PM
Best Review: Sebastian Diaz praised the service for replacing two watch batteries in a quick 15-minute timeframe at a fair price, illustrating the efficiency and customer focus of the staff.
Worst Review: Matthew Bouboulinis expressed frustration after a battery replacement for his watch took longer than expected and resulted in damage to the watch cover, highlighting a lapse in service quality.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 74%
Total Customer Feedback Reviewed: 26
Store Phone Number: 8478449367