Fatima's Fine Jewelry is a well-established jewelry store located at 307 Main St Suite 101, Watsonville, CA 95076, offering a wide range of services, with a particular emphasis on engagement ring creation. Open since 1995, the store prides itself on providing exceptional service and quality jewelry, making it a go-to destination for those in search of timeless pieces.

With 152 reviews collected, customer feedback paints a varied picture of the experience at Fatima's Fine Jewelry.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 20%
Negative: 12%

Positive feedback often highlights the knowledgeable and friendly staff, particularly noting their helpfulness in guiding customers through the process of selecting and customizing engagement rings. Reviewers have praised the store's extensive selection of fine jewelry and the quality of repairs offered.

Conversely, some customers reported negative experiences, citing issues such as delays in service, unexpected charges, or unsatisfactory repairs. There have been mentions of staff unavailability during peak times which led to longer wait periods for assistance.

Best Review:
A customer named Adrian appreciated the friendly and knowledgeable service offered by a staff member named Esmeralda, who provided great recommendations on watches and exhibited a welcoming demeanor throughout their visit.

Worst Review:
Tammy expressed dissatisfaction with the repair service, stating that the issues with her rings were not resolved as promised, and the charges exceeded the initial quote without proper communication.

Operating hours:

| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 10:00 AM - 7:00 PM |

Staff member: Franco Vaca, Owner.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.