Plaza Jewelers, located at 30 E 5th St, Watsonville, CA 95076, is a well-regarded jewelry store specializing in the creation of engagement rings and other fine jewelry. With over 25 years of experience in the industry, the store offers an impressive selection of rings, necklaces, and custom jewelry designed to celebrate life's special moments. The knowledgeable staff is praised for their excellent customer service and competitive pricing, particularly for engagement ring sizing and repairs. The store operates in Santa Cruz County.
The reviews analyzed reflect a generally positive sentiment about Plaza Jewelers. The overall sentiment from online customer reviews is as follows:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Customers appreciate the quality of work and affordability, with many highlighting the effective communication and expertise of the staff. Some reviews, however, mention issues with phone accessibility and unprofessional interactions.
Best Review: Arturo commended Plaza Jewelers for having the best prices in town for watches and jewelry, expressing satisfaction with their offerings.
Worst Review: A customer named Chelsea expressed frustration over difficulty reaching the store by phone, noting a lack of response despite repeated attempts.
**Opening Hours:**
- Friday: 12–7 PM
- Saturday: 11 AM–4 PM
- Sunday: Closed
- Monday: 12–7 PM
- Tuesday: 12–7 PM
- Wednesday: 12–7 PM
- Thursday: 12–7 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 80%
Total Customer Feedback Reviewed: 6
Store Phone Number: 8317227187