Andy Fischer and Sons Jewelers, located at 40 NW 14th St, Homestead, FL 33030, offers a welcoming atmosphere perfect for creating custom engagement rings and other fine jewelry. This family-owned business has been serving South Florida for nearly seven decades, specializing in bridal jewelry, watch and jewelry repairs, custom designs, and one-of-a-kind pieces. The knowledgeable staff is praised for their attentive customer service and expertise in designing unique engagement rings tailored to individual preferences.
The reviews reviewed by me totaled 35, with the majority highlighting positive experiences with both jewelry repairs and engagement ring creations. Customers frequently commend the friendly nature and professionalism of the staff, particularly praising owners Andy and Andrew Fischer for their valuable insight and skill in creating beautiful, customized pieces.
However, some negative feedback noted instances of miscommunication regarding service timelines, leading to customer frustration. This has been acknowledged by the owner in responses to reviews, showcasing their commitment to addressing concerns.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Claudio highlighted working closely with the owner on an engagement project, expressing satisfaction with the level of expertise and customization provided during the process.
Worst Review:
Jason mentioned a negative experience regarding a delayed call about his ring resizing, expressing disappointment about the lack of communication when the timeline was not met.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Hours of Operation**:
- Thursday: 10 AM – 4 PM
- Friday: 10 AM – 4 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10 AM – 4 PM
Staff Members:
- Andy Fischer
- Andrew Fischer
Positivity Score: 90%
Total Customer Feedback Reviewed: 35