I. M. Jewelers in Homestead FL

I.M. Jewelers is a family-owned jewelry store located in Homestead, Florida, providing a wide array of jewelry services, particularly specializing in engagement ring creation. The store operates in Miami-Dade County and is known for offering custom-designed engagement rings, appealing to various preferences and budgets. Customers appreciate the variety and quality of the jewelry, often mentioning the extensive selection of popular brands such as Pandora and unique custom designs. The staff, known for their attentive service, is led by owner Israel, who is frequently noted for his knowledge and customer care.

Operating Hours:
- Monday to Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Phone: (305) 248-4340
Address: 905 N Homestead Blvd, Homestead, FL 33030

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews indicates mixed feelings about I.M. Jewelers. Positive reviews highlight attentive service and quality products, while negative reviews focus on poor customer service experiences. The score reflects this sentiment, with approximately 60% positive, 10% neutral, and 30% negative feedback.

Highlights include numerous positive remarks about the staff's helpfulness and the pleasant atmosphere of the store. However, some customers reported significant dissatisfaction with the handling of repairs and engagement ring settings.

Best Review:
One customer praised the staff for their professionalism and informed them they received excellent assistance in designing the perfect engagement ring, making their shopping experience enjoyable.

Worst Review:
Conversely, another customer expressed disappointment regarding customer service, indicating the owner was dismissive and the service provided did not meet expectations, particularly relating to jewelry repair.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.