Florida Jewelers, located at 2502 Highway 44 W in Inverness, FL, stands out as a beloved destination for those seeking custom engagement rings and exquisite jewelry services in Citrus County. With a reputation for quality craftsmanship and a welcoming atmosphere, the store has garnered a solid reputation from its community, evident in its positive customer feedback.
The experienced team, led by owner Roseanne, is known for their attentive customer service and personalized approach. Many shoppers appreciate the friendly, family-like ambiance created by the dedicated staff, who take the time to listen to each customer's vision. There are plenty of options for engagement ring creation, along with jewelry repairs, which many patrons praise for being reasonably priced. Overall, feedback indicates that a substantial majority of customers leave satisfied, though some have experienced minor issues regarding communication or service delays.
Customer Sentiment: Approximately 80% of customers are thrilled with their experiences, while 10% share neutral feelings, and 10% have faced service-related concerns.
Opening Hours:
Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Lee commended the excellent service and reasonable pricing for jewelry repairs, saying the friendly staff made it a standout experience.
Worst Review: Kimberly expressed dissatisfaction with a lost diamond in her ring after a repair, feeling trust was compromised in the service she received.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 45