Inverness Uptown Jewelers, located at 1805 Highway 41 N, Inverness, FL 34450, operates as a family-owned jewelry store that prides itself on its exceptional service and quality, particularly in engagement ring creation. Customers can expect a welcoming atmosphere where the staff, including owner Phyllis Triolo, works diligently to assist in designing the perfect ring tailored to individual preferences. The store offers a variety of jewelry services, from custom designs to repairs, and emphasizes building lasting relationships with clients.
Among the 52 reviews reviewed, the overall sentiment from online customer feedback is overwhelmingly positive, with approximately 90% positive, 5% neutral, and 5% negative sentiments observed.
Positive reviews highlight the outstanding customer service, knowledgeable staff, and the ability to fulfill special requests for engagement rings. Many customers appreciate the individualized attention received and the welcoming environment of the store.
However, there are occasional mentions of long wait times for certain services, particularly regarding repairs.
Best Review:
Callie praised the store for its fantastic selection and exceptional service, emphasizing the staff's friendliness and helpfulness throughout her experience.
Worst Review:
Presley expressed dissatisfaction regarding delays in watch repairs, stating that he had been waiting for over three months without clear communication.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
- Tuesday: 10 AM - 4 PM
- Wednesday: 10 AM - 4 PM
- Thursday: 10 AM - 4 PM
- Friday: 10 AM - 4 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
Staff members mentioned: Phyllis Triolo.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 52
Store Phone Number: 3523413583