Frank's Village Jewelers, located at 133 Partition St, Saugerties, NY 12477, is a family-owned jewelry store known for its exceptional engagement ring creation and service. With over 40 years of experience, the knowledgeable staff, including Frank and Sherri Contreras, provides personalized assistance in designing and crafting unique engagement rings. Customers appreciate the wide selection of beautiful estate jewelry and the ability to create custom pieces tailored to individual preferences.

Operating in Ulster County, the store has garnered positive reviews for its friendly atmosphere, professional service, and fair pricing. There are a total of 50 reviews analyzed, revealing a generally positive experience among patrons, highlighting their commitment to quality workmanship and customer satisfaction.

However, some critiques touch upon communication and follow-up issues, which might affect the overall experience.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Opening Hours**:
- Monday: 9:30 AM - 5:00 PM
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: Closed
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

**Staff Members**:
- Frank Contreras
- Sherri Contreras

Best Review: A customer commended the professionalism and honesty of the staff, stating that they received exceptional service during the creation of their engagement ring, making them feel valued and respected.

Worst Review: One reviewer expressed disappointment regarding the lack of follow-up after waiting for a specific diamond to be sourced for them, leaving them feeling undervalued as a potential customer.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.