Genter's Jewelers, located at 18 Market Street in Saugerties, NY, has been a cherished part of the Ulster County community since 1983. Owned by Keith Genter, this family-run store specializes in crafting beautiful engagement rings alongside a variety of jewelry repair services. Customers appreciate the warm, welcoming atmosphere that Keith and his team provide, ensuring personalized attention throughout the design process.
Keith's expertise in creating custom pieces has earned Genter's Jewelers a loyal following, with many praising the high-quality craftsmanship and fair pricing. The store is known for its extensive range of services, from watch repairs to custom jewelry design, making it a go-to destination for both locals and visitors. Although most reviews are glowing, a few customers have noted occasional delays during busy periods.
Customer Sentiment: Approximately 85% of customers express high satisfaction with their experience, while around 10% have shared neutral feedback and 5% have reported minor issues.
Opening Hours:
Monday: 9:00 AM – 4:00 PM
Tuesday: Closed
Wednesday to Friday: 9:00 AM – 4:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Ann Marie praised Keith and Marilyn for their professionalism and mentioned that Keith is an incredibly skilled jeweler who always delivers outstanding service.
Worst Review: Dylan shared that while he admires the craftsmanship, he experienced some communication lapses that left him feeling dissatisfied during a busy time.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 33
Store Phone Number: 8452462100