Franklin and Co. Fine Jewelers, located at 109 W 7th St, Ste 100, Georgetown, TX 78626, is reputed for its exceptional engagement ring creation services. With a solid reputation, the shop offers a personalized approach to jewelry design, where clients can collaborate on custom pieces, ensuring each ring reflects individual style and preferences. The owner, Franklin, is known for his knowledge and customer-focused service, helping customers make informed decisions, whether they seek something from the display or desire to create a unique piece from scratch.

The store operates in Williamson County and exhibits a balanced array of positive and negative reviews based on 17 analyses conducted.

Overall Sentiment from Online Customer Reviews:
Positive: 71%
Neutral: 18%
Negative: 11%

Positive feedback emphasizes Franklin's in-depth knowledge, creativity, and dedication to customer satisfaction. Customers appreciate the quality of both custom and ready-made pieces, highlighting the exceptional service and personal attention received during their visits. However, some negative reviews mentioned issues regarding customer service or frustrations experienced like store relocation, which have raised concerns among previous patrons about whether the business remains operational.

Opening Hours:
- Mon: Closed
- Tue: 10:00 AM - 6:00 PM
- Wed: 10:00 AM - 6:00 PM
- Thu: 10:00 AM - 6:00 PM
- Fri: 10:00 AM - 6:00 PM
- Sat: 10:00 AM - 3:00 PM
- Sun: Closed

Best Review:
A customer noted that Franklin provided excellent guidance throughout the engagement ring design process, showcasing a deep understanding of gems, which greatly aided their decision-making.

Worst Review:
One reviewer expressed disappointment regarding customer service, feeling that their attempts to exchange a recently purchased ring were met with resistance, detracting from their overall experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.