Georgetown Jewelry, located at 3010 Williams Dr, Ste 121, Georgetown, TX 78628, operates in Williamson County and specializes in custom jewelry, particularly engagement ring creation, jewelry repair, and watch services. Owned by Ricky and Cyndee Poe, the store is characterized by its family-friendly atmosphere and commitment to customer satisfaction. The staff is praised for their attentiveness and willingness to discuss and design unique engagement rings tailored to individual preferences.

The store has a total of 325 reviews, with an overall sentiment reflecting a mixed response from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Positive reviews highlight the exceptional service and craftsmanship in creating custom engagement rings, noting the friendliness and knowledge of the staff, particularly Ricky and Cyndee. Many customers appreciate the artistic designs and reasonable pricing for high-quality jewelry.

However, there are negative sentiments regarding customer service experiences, with some reports of rude interactions and dissatisfaction with repair services.

Best Review: One customer emphasized the personalized service received while creating a custom engagement ring, noting the staff's patience and expertise in selecting the perfect design and setting.

Worst Review: A different customer expressed frustration over an unpleasant interaction with the owner, feeling disrespected and unvalued during their visit, which marred their overall experience with the store despite earlier positive reviews.

Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff Members:
- Ricky Poe
- Cyndee Poe

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.