Fred Meyer Jewelers, located at 3755 Airport Way, Fairbanks, AK 99709, is a jewelry store well-regarded for its engagement ring creation services. This store operates within the Fred Meyer shopping complex and provides a wide array of fine jewelry, including diamond bridal sets and engagement rings, alongside designer watches and loose diamonds. The knowledgeable staff, including sales associates like Gigi and Susie, are reportedly both helpful and kind, although there have been concerns regarding aggressive sales tactics.
Fred Meyer Jewelers operates in Fairbanks North Star Borough, offering not only jewelry sales but also repair and inspection services essential for maintaining pieces over time. The store's hours are as follows:
| Day | Hours |
|-----------|----------------|
| Saturday | 9:00 AM – 9:00 PM |
| Sunday | 11:00 AM – 6:00 PM |
| Monday | 9:00 AM – 9:00 PM |
| Tuesday | 9:00 AM – 9:00 PM |
| Wednesday | 9:00 AM – 9:00 PM |
| Thursday | 9:00 AM – 9:00 PM |
| Friday | 9:00 AM – 9:00 PM |
Overall Sentiment from Online Customer Reviews:
The store has a mixed response, with approximately 55% positive, 20% neutral, and 25% negative sentiments identified from reviews across multiple platforms, resulting from 24 reviews analyzed.
Best Review:
A customer named Ndidiamaka praised the exceptional service received while purchasing jewelry, highlighting a memorable experience with a staff member named Leidy, noting that she was sweet and made the occasion enjoyable.
Worst Review:
Ali Pe reported a serious concern about fraudulent account openings by two employees, expressing dissatisfaction with the managerial response and overall customer service.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 65%
Total Customer Feedback Reviewed: 24
Store Phone Number: (907) 459-4215