Fred Meyer Jewelers, located at 650 Q St, Springfield, OR 97477, is a notable destination for engagement ring creation and jewelry services in Lane County. With a strong focus on quality, this jewelry store offers an extensive range of fine jewelry, including engagement and wedding rings, as well as various repair services. Customers appreciate the knowledgeable and friendly staff, who are well-trained in assisting with a variety of jewelry needs.
The store boasts a favorable rating of 4.3 based on 24 reviews, which reflects a positive experience for many customers. The general sentiment from online customer reviews can be summarized as follows:
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Positive reviews highlight the friendly service, helpful staff, and the extensive inventory available. Customers often commend the store’s clean environment and the expertise of the associates in guiding them to find the perfect engagement ring. However, some negative reviews express dissatisfaction with post-sale services and the handling of care plans.
Best Review:
Zachary noted the decent inventory and designs available at Fred Meyer Jewelers, pointing out the positive atmosphere and friendly staff.
Worst Review:
Ona expressed frustration regarding the misunderstanding of a care plan for a significant purchase, indicating that her experience did not meet her expectations in terms of service follow-up.
Operating Hours:
- Sunday: 11 am - 6 pm
- Monday to Saturday: 9 am - 9 pm
Staff members mentioned in the reviews include knowledgeable associates who provide personalized assistance throughout the engagement ring selection process.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 24