Fred Meyer Jewelers, located at 2065 NW Allie Ave, Hillsboro, OR 97124, operates within Washington County and specializes in fine jewelry, including engagement rings. The store is known for its attentive staff who provide an excellent customer experience, particularly praised for their helpfulness during the engagement ring selection process. Customers note the extensive variety of engagement rings available, with options tailored for both men and women.
However, some negative feedback highlights dissatisfaction with warranty services, particularly concerning repair assistance without a lifetime care plan. The overall atmosphere suggests a mix of positive experience with the staff and negative remarks related to post-purchase service policies.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%
Highlighting the sentiments from customer feedback, the reviews reveal a balance of appreciation for the quality of the jewelry and staff support alongside concerns about repair issues.
Best Review:
A customer named Amber commented on the outstanding experience at Fred Meyer Jewelers, emphasizing the quality of the jewelry and the supportive in-store service.
Worst Review:
Austin expressed disappointment regarding customer service when he sought assistance for a bracelet repair, noting that help was only available to those who purchased a lifetime care plan.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|-----------|---------------|
| Monday | Not Available |
| Tuesday | Not Available |
| Wednesday | Not Available |
| Thursday | Not Available |
| Friday | Not Available |
| Saturday | Not Available |
| Sunday | Not Available |
Staff members mentioned include John and another unnamed associate who provided notable assistance during the selection process.
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 4
Store Phone Number: (503) 690-5878