Goldworks Design Manufacturers, located at 2251 NW 185th Ave in Hillsboro, OR, is a charming local jeweler specializing in custom engagement rings and jewelry repair. Operating out of Washington County, this family-run shop is known for its experienced craftsmanship in gold, platinum, and silver, and has garnered a loyal following in the community.
Customers rave about the personalized service and the warm atmosphere created by staff like Gary and Charlene, who are often described as inviting and attentive. Many appreciate how they listen carefully to ideas for custom designs and offer genuine advice throughout the creation process. The team also shows flexibility with repairs, accommodating various customer needs while maintaining high-quality standards. However, there have been reports of mixed experiences regarding communication and service consistency, contributing to a small portion of negative feedback.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experiences, while 10% have expressed neutral feelings, and 10% have encountered issues.
Opening Hours:
Monday: Closed
Tuesday to Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed
Best Review: Jeremiah praised Goldworks for the flawless creation of a custom engagement ring, noting the staff’s patience and commitment to realizing his vision through multiple revisions.
Worst Review: Luanne mentioned difficulty reaching the store by phone and expressed concern over the lack of updates during her attempts to confirm the store's current status.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 63
Store Phone Number: 5036454491