Fugazzi Jewelers, located at 9096 Cox Rd, West Chester, OH 45069, is a family-owned and operated jewelry store known for its extensive services in engagement ring creation and custom jewelry design. With over 30 years of experience in the jewelry industry, the store is noted for its unique and beautiful pieces, often tailored to individual preferences. The owner, Teresa, along with her husband Mark, is recognized for their friendly and honest customer service, helping clients find the perfect engagement ring or creating custom designs.

The reviews indicate a mixture of positive and negative experiences from customers who engaged with the store. On platforms like Google and Yelp, Fugazzi Jewelers has received a total of 20 reviews, showcasing a general sentiment of 85% positive, 10% neutral, and 5% negative.

The positive feedback underscores the store's integrity, excellent service, and quality of work, highlighting how well they treat customers and their commitment to satisfaction. However, there are concerns raised about communication issues, particularly regarding appointment responsiveness and occasionally unclear hours of operation.

**Overall Sentiment from Online Customer Reviews:**
Positive: 85%
Neutral: 10%
Negative: 5%

**Best Review:**
Nancy praised the store for its beautiful selection of unique pieces and remarked on the professionalism and friendliness of the staff.

**Worst Review:**
Sandra expressed frustration over the lack of communication after calling for appointment availability, leading her to feel disregarded as a potential customer.

**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*

Staff Members mentioned: Teresa, Mark.