Gach Jewelers, Monroe CT

Gach Jewelers, located at 470 Monroe Turnpike, Monroe, CT 06468, operates within Fairfield County and has a strong reputation for engagement ring creation and customer service. With over 24 reviews analyzed, the jeweler is recognized for its in-house repairs and a diverse selection of jewelry that caters to a wide range of budgets. The owner, John, is frequently mentioned for his hands-on approach and attentiveness to customers' needs, creating an inviting atmosphere for prospective ring buyers.

Positive reviews highlight the beautiful selection of jewelry available and the high level of customer service offered. Many customers applaud the store for repairs completed on-site, allowing for a more personalized experience. Negative reviews express concerns regarding customer interactions, particularly experiences with ring repairs that did not meet expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff Members:
- John (owner)

Best Review: A customer praised Gach Jewelers for the excellent service received when needing urgent repairs on an engagement ring before an elopement. They appreciated the quick turnaround and the owner's professionalism.

Worst Review: One customer expressed dissatisfaction with the store after their engagement ring lost a diamond the day after a repair, leading to frustrations over the quality of service received.