R.A. Georgetti & Co. is a well-established jeweler located in Olde Mistick Village, Mystic, Connecticut, known for its unique engagement ring creation services. The store offers a diverse selection of both jewelry and gifts, catering to various tastes and budgets. With a reputation built over years of service, Georgetti's is lauded for its extensive collection featuring brands like Simon Pearce and Michael Michaud, alongside unique local and international jewelry designers.
The staff at R.A. Georgetti & Co. often receive mixed reviews. Many customers appreciate the knowledgeable and attentive service provided by the team, highlighting their helpfulness and the personalized care they extend during the ring selection process. However, some reviews also point to instances of poor customer interaction, where patrons felt ignored or unwelcomed during their visits.
Operating in New London County, R.A. Georgetti & Co. stands out with its long-standing presence in the village, often being one of the first stops for shoppers looking for quality jewelry and gifts.
Address: 27 Coogan Blvd, Building 7A, Mystic, CT 06355
Phone Number: 860-536-2964
**Operating Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | 11:00 AM - 5:00 PM |
Overall Sentiment from Online Customer Reviews:
Positive sentiment makes up approximately 65%, with 20% of reviews being neutral, while 15% reflect negative experiences. Many customers praise the wide selection of items and the store's atmosphere, yet they also recount some negative interactions with the staff, creating a balance of opinions regarding customer service.
Best Review:
Pamela noted that although she experienced a lack of acknowledgment upon entering the store, she found the atmosphere strange for a business setting and chose to leave without making a purchase.
Worst Review:
Yvette described a disappointing visit, where she felt that an employee treated her rudely when asking to see different chain options, ultimately opting to purchase jewelry from a competitor instead.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 65
Store Phone Number: 8605362964