Gerlach Henry A Jeweler, located at 414 S State Rd, Upper Darby, PA 19082, is a distinguished jewelry store renowned for its exceptional engagement ring creation and customer service. Known for its family-owned charm and dedication to quality, the shop has been a staple in the community, with both Robert and Henry Gerlach upholding a commitment to customer satisfaction. The store offers a variety of services, including custom jewelry design, resizing, and repairs.

In total, 46 reviews were analyzed, painting a clear picture of the store's reputation.

**Overall Sentiment from Online Customer Reviews:**
Positive: 90%
Neutral: 5%
Negative: 5%

Customers repeatedly praise the craftsmanship and customer-oriented service provided by the skilled staff. Many reviews highlight the fair pricing and the personal touch that comes from such a family-operated business in Delaware County.

**Best Review:**
Karen appreciated the outstanding customer service after dealing with a tricky situation involving a ring and expressed gratitude for the quick and effective assistance she received from the team.

**Worst Review:**
Jan shared concerns regarding the accuracy of pricing, noting a discrepancy between an initial quote and the final charge that left her feeling uncertain about the pricing transparency.

**Operating Hours:**
- Friday: 12 PM – 6 PM
- Saturday: 12 PM – 3 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 12 PM – 6 PM
- Wednesday: 12 PM – 6 PM
- Thursday: 12 PM – 6 PM

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*