Lou's Jewelry & Pawn, located at 29 S. 69th St., Upper Darby, PA 19082, is a well-established jeweler known for its engagement ring creation services. With over 100 years of experience in the community, this family-owned business operates in Delaware County and offers a variety of pawn and sale services. Customers can expect competitive pricing on jewelry and antiques, with their knowledgeable staff dedicated to assisting clients in finding or creating the perfect engagement ring.

With a total of 316 reviews analyzed, the feedback presents a mixed sentiment regarding the overall customer experience.

Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 20%
- Negative: 30%

Highlighting feedback, the positive experiences often praised the helpfulness and friendliness of the staff, particularly the owner, Mr. Lou, and various employees like David and Charlene. However, some customers reported negative interactions, particularly around low offers on items brought in for pawning or selling.

Best Review: A customer noted Mr. Lou's excellent service, stating that they appreciated how he works with the community and takes the time to explain the pawn shop process, showing genuine concern for his customers' needs.

Worst Review: One reviewer shared a frustrating experience with poor customer service, describing a rude interaction when attempting to purchase an engagement ring, leaving them feeling disrespected and disappointed with the service.

Operating Hours:
- Monday: 9:30 AM – 5:00 PM
- Tuesday: 9:30 AM – 5:00 PM
- Wednesday: 9:30 AM – 5:00 PM
- Thursday: 9:30 AM – 5:00 PM
- Friday: 9:30 AM – 5:00 PM
- Saturday: 9:30 AM – 5:00 PM
- Sunday: Closed

Staff members mentioned include Mr. Lou, David, and Charlene.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.