Gesswein, located at 201 Hancock Ave, Bridgeport, CT, has established itself as a trusted destination for those seeking high-quality tools and supplies for jewelry making. This family-owned business has a rich heritage, having served the jewelry and metalworking industries for over a century. The dedicated team at Gesswein is known for their expertise and personalized service, making the ring creation process a collaborative and enjoyable experience for customers.
With a focus on precision tools and mold polishing, Gesswein offers a comprehensive selection tailored to meet the specific needs of artisans and craftsmen. Customers often appreciate the prompt and friendly customer service, which has earned the store a solid reputation in the local community. However, not all feedback has been positive, with some customers reporting delays and issues with order fulfillment.
Customer Sentiment: Approximately 75% of customers express satisfaction with their experiences, while 15% have shared neutral sentiments and 10% have encountered issues.
Opening Hours:
Monday to Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Marissa praised Gesswein for their high-quality products and fast delivery, stating she would gladly order again due to the seamless experience.
Worst Review: Ty encountered significant issues with order fulfillment, expressing frustration over uncommunicated backorders and lack of customer support, leading to a negative experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 25
Store Phone Number: 2033665400