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70% Score | Juniors Jewelry II, Bridgeport, CT

With over 25 years of experience in the jewelry industry, Juniors Jewelry in Bridgeport, CT, is well-regarded for its custom engagement ring creation and comprehensive jewelry services. Located at 75 John Street, the shop is noted for its welcoming atmosphere, led by owner Raul Rivera, known locally as "Junior," alongside his dedicated staff member Errol "Wayne" Johnson. The team specializes in high-quality repairs, custom work, and a wide selection of jewelry, including chains, pendants, and rings, catering to a diverse clientele.

Operating hours are Monday through Saturday from 10 AM to 6 PM, with Sundays closed. Juniors Jewelry has received a total of 84 reviews, primarily reflecting on their jewelry services.

Overall Sentiment from Online Customer Reviews:
The reviews indicate a balanced sentiment from customers, with approximately 55% positive, 30% neutral, and 15% negative feedback.

**Positive Reviews** highlight the excellent customer service, with multiple customers mentioning the friendly and helpful nature of the staff, great pricing, and satisfaction with the repair and custom services offered. Customers have praised the quality of engagement rings and jewelry pieces.

**Negative Reviews** express concerns regarding inconsistent service quality, particularly regarding responsiveness and jewelry mistakes during repairs. Several customers reported issues with their jewelry not being handled appropriately.

Best Review:
Gilberto Valentin appreciated the great atmosphere and friendly staff, noting that the prices were excellent and the service was commendable.

Worst Review:
Asher C. raised issues about being swapped out with inferior chains and reported discrepancies with repairs, highlighting a lack of trust in the service provided.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|---------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 6 PM |
| Sunday | Closed |

**Staff Members Mentioned:**
- Raul Rivera (Owner)
- Errol "Wayne" Johnson

Positivity Score: 70%
Total Customer Feedback Reviewed: 84

Store Phone Number: 2033689959

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Juniors Jewelry II
Juniors Jewelry II
70%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Juniors Jewelry II
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