Gilmore Jewelers, located at 102 E State St, Hastings, MI 49058, specializes in creating custom engagement rings and offers a wide array of jewelry services, such as repair, design, and appraisals. The jeweler has been a staple in the Hastings community since 1954 and is currently owned by Kathy, who has been part of the team since 1978. Customers appreciate the welcoming atmosphere and the knowledgeable staff, noting that Kathy goes above and beyond to assist them in selecting the perfect ring.

With 29 reviews collected, the overall sentiment is largely positive, with approximately 87% expressing satisfaction with their service. Customers often highlight the excellent craftsmanship, personalized service, and the unique selection of items available.

However, there are some negative sentiments as well, accounting for around 13% of the feedback, primarily concerning sizing issues and perceived rudeness when adjustments were required.

**Opening Hours:**

| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | Closed |
| Saturday | 11:00 AM - 4:00 PM |
| Sunday | Closed |

**Staff Members:**
- Kathy

Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 0%
Negative: 13%

Best Review:
Mindy praised the friendly service and mentioned that the store is a cherished local gem, recognizing the quality of the company and its long-standing history in Hastings.

Worst Review:
Brittney expressed dissatisfaction with her experience regarding an engagement ring resizing issue, feeling that the service was rude and that the staff did not take responsibility for the error.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.