Hodges Jewelry & Gifts, located at 122 W State St, Hastings, MI 49058, operates in Barry County and specializes in creating exquisite engagement rings along with a variety of fine jewelry. Known for its friendly and knowledgeable staff, the shop offers personalized services tailored to individual preferences and needs. The owner, Deb, possesses notable credentials, including GIA Diamond Certification, ensuring a high level of expertise in engagement ring design and other jewelry services.
The store’s positive reviews highlight the exceptional customer service, emphasizing how the team goes above and beyond to assist customers in selecting the perfect ring. Clients appreciate the inviting atmosphere that makes the experience of purchasing engagement rings enjoyable and stress-free. The shop operates with integrity and dedication, making it a cherished local establishment since 1931.
However, a few reviews note longer wait times during busy periods, which can be a drawback for some customers.
Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: Meagan expressed praise for the warm atmosphere and quality service, highlighting the staff’s dedication to customer satisfaction.
Worst Review: While the reviews are predominantly positive, there was a mention of some delays in service during peak times, which a customer found frustrating yet manageable.
| Opening Hours |
|-------------------------|
| Monday: 9:30 AM - 6:00 PM |
| Tuesday: 9:30 AM - 6:00 PM |
| Wednesday: 9:30 AM - 6:00 PM |
| Thursday: 9:30 AM - 6:00 PM |
| Friday: 9:30 AM - 6:00 PM |
| Saturday: 9:30 AM - 3:00 PM |
| Sunday: Closed |
Staff members mentioned: Deb
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 44
Store Phone Number: 2699452963