Gines Fine Jewelry, located at 8806 S Redwood Rd Ste 104, West Jordan, UT 84088, is a jewelry store that specializes in custom engagement ring creation and various jewelry services. Customers have appreciated the knowledgeable and informative staff, including Aaron and Audrey, who take the time to explain details about diamonds and help clients find or design the perfect ring within their budget. The store offers custom jewelry design as well as jewelry repair and appraisals. Many reviews detail positive experiences with the quality of workmanship and customer service, indicating a commitment to providing clients with unique and high-quality pieces.

However, some negative feedback highlights issues with service, particularly regarding trust and quality, with certain customers claiming their jewelry had been compromised during repairs.

Overall sentiment from online customer reviews:
- Positive: 70%
- Neutral: 10%
- Negative: 20%

The total number of reviews reviewed amounts to 12.

Best Review: A customer praised Gines Fine Jewelry, noting their extensive knowledge and helpfulness in creating a custom engagement ring, along with their ability to work within budget while providing high-quality materials.
Worst Review: Another customer expressed dissatisfaction, alleging that their precious sapphires were switched out for lesser quality stones during a repair, leading to a loss of trust in the store.

**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff Members Mentioned: Aaron, Audrey
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.