Kay Jewelers, located at 7608 S Campus View Drive, Spc. #103, West Jordan, UT 84084-5605, offers a wide range of jewelry services with a particular focus on engagement ring creation. With a phone number of (801) 495-0113, the store prides itself on customer service and provides various services, including jewelry maintenance, custom orders, diamond upgrades, gold exchange, appraisals, and financing options.
Operating in Salt Lake County, Kay Jewelers features friendly and knowledgeable staff members who are committed to helping customers select the perfect engagement rings along with a variety of fine jewelry. The staff is consistently praised for their supportive and professional service, contributing to a welcoming atmosphere.
Overall Sentiment from Online Customer Reviews:
Positive: 75% - Many customers highlighted the excellent service and support they received while shopping for engagement rings and other jewelry pieces, emphasizing the professionalism and friendliness of the staff.
Neutral: 10% - Some reviews did not express strong feelings either way, showing general satisfaction with the service or selection available.
Negative: 15% - A few customers reported less favorable experiences, citing issues with customer service and product quality.
*At this time, no customer reviews have been found. We will continue to monitor the web for any feedback related to this store.
Opening Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
Staff Members:
- Eli
- Samantha
- Whit
- Tawni
- Zack
- Tracy
- Bonnie
- Lisa
Best Review:
A customer praised Eli for his professionalism and dedication to meeting customer needs, highlighting his friendly demeanor and valuable assistance in selecting the perfect piece of jewelry.
Worst Review:
Another customer expressed disappointment over a poor experience related to customer service, describing their interaction with two male employees as disrespectful and suggesting they needed retraining in customer care.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 158
Store Phone Number: (801) 495-0113