The Gold Concept Jewelry & Design Studio, located at 740 Higuera St, San Luis Obispo, CA, provides exceptional service in the creation of custom engagement rings. Known for its diverse selection and commitment to sustainable, hand-crafted jewelry, the studio offers a personalized experience under the guidance of skilled jewelers, including Aaron Gomez. Customers appreciate the attention to detail and artistic flair that goes into every piece.
Operating hours are as follows:
- Monday: Closed
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
The Gold Concept has received 56 reviews overall, reflecting a generally positive reception among its clientele.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Positive reviews frequently highlight the exceptional custom design service and the friendly, knowledgeable staff, though some reviews note occasional issues with customer service.
Best Review:
Kelly praised The Gold Concept for their outstanding service and ability to create a custom engagement ring that exceeded her expectations, complimenting the staff's attentiveness and support throughout the process.
Worst Review:
Susan expressed disappointment over the lack of customer service when inquiring about an engagement ring, stating she felt ignored and unwelcome, which ultimately led her to purchase from another jeweler.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Staff Members**
- Aaron Gomez
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 56
Store Phone Number: 8055441088