The Gold Depot, located at 4355 E Grand River Ave, Howell, MI 48843, has earned a reputation as a reliable jeweler in Livingston County, particularly for engagement ring creation. With services ranging from custom jewelry design to on-site repair and gold buying, the store has positioned itself as a full-service jewelry destination. Owner Kevin Kramarczyk, along with his friendly staff, is noted for their commitment to customer satisfaction and quality craftsmanship.
This jeweler has garnered feedback from approximately 318 reviews, reflecting a generally positive sentiment from customers. Positive reviews often praise the friendly service, timely repairs, and excellent quality of engagement rings. Customers appreciate the personalized attention and the ability to create custom pieces that meet their specific desires. However, there are some neutral to negative remarks regarding pricing and specific customer experiences with repair times.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
### Opening Hours
- Monday: 10 am - 5 pm
- Tuesday: 10 am - 5 pm
- Wednesday: 10 am - 5 pm
- Thursday: 10 am - 5 pm
- Friday: 10 am - 5 pm
- Saturday: 10 am - 3 pm
- Sunday: Closed
### Staff
- Kevin Kramarczyk (Owner)
- Julia (Staff Member)
Best Review:
One customer commended Kevin for his exceptional skill in resizing and enlarging a wedding ring, describing it as having been done within a week and looking as though it had never been repaired.
Worst Review:
A customer mentioned dissatisfaction regarding delays in getting a ring resized, feeling that the service did not meet their expectations despite previous positive experiences.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 318
Store Phone Number: 5175482611