Silverstone Jewelers, located at 113 E. Grand River Ave. Howell, MI 48843, is a distinguished jewelry store recognized for its exceptional engagement ring creation services. The store, run by owner Kallie Carver and her experienced staff, offers a welcoming atmosphere that prioritizes understanding customer needs. Established in 2014, this jeweler emphasizes the importance of unique and handcrafted items, catering to individual tastes and budgets.
The services provided include custom-designed engagement and wedding rings, jewelry repair, appraisals, and a curated selection of fine and fashion jewelry. Silverstone Jewelers is dedicated to customer satisfaction, with numerous patrons praising the attentive service and the high-quality creations that the team offers.
Overall Sentiment from Online Customer Reviews:
From a review compilation encompassing 58 evaluations, the general feedback reflects a substantial positive sentiment, estimated at 76% positive, 16% neutral, and 8% negative. Customers frequently commend the knowledgeable and friendly staff, while some feedback indicates frustrations with service timelines and occasional miscommunication.
Best Review:
A customer named Frankie highlighted the outstanding service from Kallie and Karen during his search for an engagement ring. He appreciated their genuine approach and attention to detail, noting they made the process enjoyable and stress-free.
Worst Review:
Katherine expressed disappointment regarding her experience, stating issues with her ring repair and referenced the owner's demeanor as rude, which contributed to her negative experience.
Opening Hours:
- Tuesday: 10 am - 5 pm
- Wednesday: 10 am - 5 pm
- Thursday: 10 am - 6 pm
- Friday: 10 am - 6 pm
- Saturday: 10 am - 4 pm
- Sunday: Closed
- Monday: Closed
Staff Members:
- Kallie Carver
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 84%
Total Customer Feedback Reviewed: 58
Store Phone Number: 5176187282