Gold Express, located at 1310 N Main St, Vidor, TX 77662, is a jewelry store well-regarded for its engagement ring creation and various other jewelry services. The store operates in Orange County and has garnered a total of 25 reviews, reflecting a mix of customer sentiments. The phone number for inquiries is (409) 769-0232.

Positive reviews often highlight the knowledgeable and inviting staff, noting the exceptional service and the welcoming atmosphere while visiting the store. Customers appreciate the professionalism displayed by the staff during their interactions, which contributes to a positive shopping experience. The jewelry selection, especially for silver and engagement rings, has also received praise for its quality and reasonable prices.

Conversely, some negative reviews report experiences of poor customer service, with instances of rudeness cited by a few customers. This dissatisfaction included issues like unhelpfulness and perceived unfair pricing during transactions, making the experience frustrating for those affected.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

**Opening Hours:**
- Wednesday: 9:30 AM – 5:00 PM
- Thursday: 9:30 AM – 5:00 PM
- Friday: 9:30 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
- Monday: 9:30 AM – 5:00 PM
- Tuesday: 9:30 AM – 5:00 PM

Staff members mentioned include Cindy Bowers, Co-Owner.

Best Review:
A customer, Zane, appreciates the store's pleasant staff, mentioning a positive encounter that made him return multiple times for his silver collection.

Worst Review:
Dennis expressed disappointment after experiencing rudeness from staff when he sought assistance for his son in purchasing silver coins, feeling the treatment was uncalled for.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.