Robichau's Jewelers is a reputable family-owned jewelry store located at 862 N Main St, Vidor, TX 77662, operating in Orange County. With over 30 years of experience, they specialize in engagement ring creation and offer a wide selection of fine jewelry, watches, and repair services. The skilled staff, overseen by owner Gary Robichau, is noted for their friendly and knowledgeable service, making customers feel welcome and valued.
Customer feedback indicates a strong emphasis on excellent service and craftsmanship, particularly in relation to engagement rings. Many customers praise the store for its attentive and personalized approach, with one reviewer highlighting the unique service for creating wedding rings and expressing gratitude for the helpful staff. However, there are some negative comments regarding inconsistent experiences, with one reviewer pointing out a less satisfactory interaction.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: A customer named Brooke expressed that Robichau's Jewelers provided exceptional service, making her and her husband feel comfortable and well-informed during their shopping experience. They were particularly appreciative of the kindness shown towards military personnel.
Worst Review: A customer named Alan mentioned dissatisfaction with one aspect of service, feeling that their experience could have been improved despite praising the craftsmanship of the jewelry repairs.
**Opening Hours**:
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
Staff Members: Gary Robichau
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 24
Store Phone Number: 4097692776