The Gold Mine, located at 234 Broadway, Chelsea, MA 02150, operates as a full-service jeweler specializing in the creation of exceptional engagement rings. This family-owned business has built a reputation in the jewelry sector, focusing on personalized service and quality craftsmanship. With over 30 years of experience, the knowledgeable staff is committed to guiding customers through the process of designing unique engagement rings tailored to individual tastes and budgets. They also provide a range of services including jewelry sales, repairs, custom designs, and collateral loans.
The store’s distinctive approach allows clients to appreciate their jewelry's quality and inherent value while offering a welcoming environment. The Gold Mine is known for its dedication to customer satisfaction and competitive pricing in the realm of gold, platinum, and diamond engagement rings.
Operating Hours:
- Monday: 9:30 AM - 5:00 PM
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed
The business has received a total of 56 reviews. The overall sentiment from online customer reviews reveals a mixed atmosphere. Positive sentiments account for approximately 65%, neutral sentiments at 20%, and negative sentiments make up about 15%.
Best Review: A customer named Cynthia commended the custom engagement ring created by Steven, describing him as knowledgeable and accommodating throughout the design process, resulting in a quality piece that exceeded expectations.
Worst Review: In contrast, Joselyn expressed frustration over being offered significantly less than expected for a gold ring during a buyback, feeling the pricing was unfair and indicating she would not return.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff mentioned:
- Steven Vaccaro
- Salvatore Vaccaro
Positivity Score: 75%
Total Customer Feedback Reviewed: 56
Store Phone Number: 6178844653