Liberty Loan Company, located at 172-176 Broadway in Chelsea, MA, has been a local staple since 1947, specializing in collateral loans and jewelry services. With a solid reputation built over decades, this family-owned pawn shop is known for its friendly atmosphere and knowledgeable staff. Customers often comment on the respectful and professional manner in which their needs are handled, whether they are looking to secure a loan or appraise precious items.

The shop offers services centered around fine jewelry, precious metals, power tools, musical instruments, and antiques. On-site experts conduct appraisals and testing, ensuring a transparent and trustworthy process. While many customers applaud the exceptional customer service and quick cash solutions, there are occasional criticisms regarding pricing and professionalism.

Customer Sentiment: Approximately 78% of customers express high satisfaction, while 17% have neutral opinions and 5% report negative experiences.

Opening Hours:
Monday to Saturday: 9:30 AM – 5:00 PM
Sunday: Closed

Best Review: Theresa praised the outstanding service and friendliness of the staff, emphasizing her loyalty over the past 20 years.

Worst Review: Shone expressed disappointment with the unprofessional service and unfavorable pricing for a gold loan.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.