Gold Rush Jewelers, located at 301 2nd Ave NW, Cullman, AL 35055, is a reputable jeweler that has been serving the Cullman County community since 1982. With a focus on engagement ring creation, this store offers a diverse selection of diamond and gemstone jewelry, bridal sets, and custom design services. The highly knowledgeable staff is known for their personalized service and dedication to helping customers find the perfect piece for their special occasions.

Customer feedback reflects a mix of experiences; while many praise the store for its excellent customer service and beautiful selection, some negative sentiments have arisen regarding the store's refund policies, particularly concerning deposits on special orders.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 8%
Negative: 24%

Positive reviews frequently mention the friendly and helpful staff, with customers appreciating their guidance in selecting quality pieces at fair prices. Several individuals express satisfaction with the repair services and overall shopping experience. In contrast, negative feedback often concerns the handling of deposits, where customers felt misled regarding refund policies, particularly in situations involving canceled orders soon after purchasing.

Best Review:
A customer named Sara noted that Gold Rush Jewelers offers the best selection of jewelry at the lowest prices in town, highlighting the friendly and knowledgeable staff.

Worst Review:
Brandie described her experience as highly negative, claiming the business engaged in unethical practices regarding non-refundable deposits, leading her to feel harassed when she tried to warn others about her experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed

Staff members mentioned include Dwight and Nathan from the family that runs the store.