The Golden Bear, located at 183 Gore Creek Dr #3a, Vail, CO 81657, is a renowned jewelry store in Eagle County that specializes in handcrafted engagement rings and other fine jewelry pieces. Known for their iconic bear designs, this jeweler offers a unique selection of pendants, rings, bracelets, and earrings created by skilled metalsmiths. The store has gained popularity among locals and visitors alike, making it a go-to destination for those seeking quality engagement ring services.

Operating hours are as follows:
- Saturday: 10 am – 7 pm
- Sunday: 10 am – 6 pm
- Monday - Thursday: 10 am – 7 pm
- Friday: 10 am – 7 pm

The store is owned by Kristen Busse, who took over operations in 2006. The staff is noted for providing excellent customer service, with many reviews praising their friendly and helpful demeanor. Positive sentiments from around 85% of the 40 reviews reflect a welcoming atmosphere and beautiful jewelry pieces, with customers sharing enjoyment over their shopping experiences.

However, there are some criticisms, primarily regarding customer service issues. A portion of the reviews mentioned instances where customers felt ignored or received less than satisfactory communication regarding repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Margaret highlighted the store's excellent quality and customer service, expressing appreciation for a positive shopping atmosphere filled with beautiful pieces.

Worst Review:
Kirstin shared dissatisfaction, feeling that she and her daughter were treated poorly when they sought a repair, which negatively impacted their overall experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.