Portofino Jewelry, located at 240 Chapel Pl Ste B-117, Avon, CO 81620, operates in Eagle County and specializes in creating custom engagement rings and a diverse selection of jewelry. The shop has been in business since 1998 and is known for its handmade, uniquely crafted pieces that embody timeless beauty.

The owner, Jenny, alongside her knowledgeable staff, is dedicated to customer satisfaction and is praised for going above and beyond in assisting clients to find or create the perfect engagement ring. Customers appreciate the wide selection of jewelry, including rings, necklaces, and watches, and the ability to customize pieces to meet individual tastes. The atmosphere is warm and welcoming, ensuring a pleasant shopping experience.

However, there are some mixed feelings regarding pricing for services like watch battery replacements, with some customers indicating that the costs may be higher than expected compared to larger retailers.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

The majority of reviews reflect a strong satisfaction rate, with many customers returning for jewelry and repair services due to the excellent service provided.

Best Review: A customer, Kendra, commended the staff for their dedication to helping find matching silver bands for their 25th anniversary, praising their persistence in locating the right items from the extensive inventory.

Worst Review: A customer expressed disappointment over the price of a watch battery change, citing that they paid significantly more than what they typically would at a big-box retailer.

Opening Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |

Staff Members:
- Jenny (Owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.