Golden Gem Jewelry is a highly regarded jewelry store located in City of Industry, CA, specializing in fine jewelry, including custom engagement ring creation. With a strong focus on quality and customer service, the team is dedicated to providing an exceptional shopping experience. The family-owned business features a knowledgeable staff, including Belinda and Jennifer, who are praised for their expertise in guiding customers through the intricacies of purchasing engagement rings.

Located at 17515 Colima Rd, Suite D, City of Industry, CA 91748, Golden Gem Jewelry operates from Wednesday to Sunday, offering flexible hours to accommodate customer needs. Their phone number is (626) 810-2805.

The jeweler receives overwhelmingly positive feedback from customers, who commend the attentive service and a wide selection of high-quality jewelry. Many customers highlight the personal touch and care provided by the staff. However, there are a few mentions of extended wait times for custom orders, which are not uncommon in custom jewelry settings.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%

Highlight Reviews:
Best Review: A customer named Kaycee expressed immense satisfaction with her experience, praising the attentive service of Belinda and Jennifer. She noted their helpfulness in guiding her through various engagement ring options, resulting in a purchase that exceeded her expectations.

Worst Review: A customer named Terry was uncertain about his visit to the store, indicating he did not remember the details of the experience, which offers a counterpoint to the generally positive feedback.

**Opening Hours:**
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: 12:00 PM - 5:00 PM
- Monday: Closed
- Tuesday: Closed

Staff Members:
- Belinda
- Jennifer

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.