Goldfields Jewelers, located at 141 East Washington Ave, Sunnyvale, CA 94086, has garnered attention for its specialization in creating exquisite engagement rings. With a phone number of (408) 730-1344, this jeweler operates in Santa Clara County and has received numerous positive evaluations from customers.
The staff, including the owner Steve Chang, are noted for their exceptional craftsmanship, personalized service, and commitment to customer satisfaction. Customers frequently commend Steve for his ability to translate their ideas into beautiful, custom-designed engagement rings, emphasizing both quality and affordability. However, there have been some negative comments regarding issues like miscommunication and dissatisfaction with specific custom orders.
The overall sentiment from online customer reviews is as follows:
- Positive: 85%
- Neutral: 8%
- Negative: 7%
Review Highlights:
Best Review: Wilbur Chang praised the friendly and personalized service of the owners, expressing satisfaction with the quick watch battery replacement and suggesting he would return for future needs.
Worst Review: Jo Anne M. experienced dissatisfaction after her gold chain was misplaced, leading her to warn other potential customers about her negative encounter.
Operating Hours:
- Monday: Closed
- Tuesday: 1:00 PM - 5:00 PM
- Wednesday: 1:00 PM - 5:00 PM
- Thursday: Closed
- Friday: 1:00 PM - 5:00 PM
- Saturday: 1:00 PM - 5:00 PM
- Sunday: Closed
Staff: Steve Chang
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 89%
Total Customer Feedback Reviewed: 110
Store Phone Number: 8887195016